Receptionist, Telecaller

2 months ago


Vijayawada Andhra Pradesh, India BR Concepts Pvt Ltd Full time

Job Title: Telecaller

Location:Vijayawada

Type:Full Time

**Job Summary**: As a telecaller, you will engage with customers over the phone, provide information about our products/services, address inquiries, and assist in generating sales leads. Your primary goal is to promote our offerings and enhance customer satisfaction through effective communication.

**Key Responsibilities**:

- Make outbound calls to potential customers and follow up on leads.
- Present and explain products/services to customers clearly and persuasively.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Achieve and exceed sales targets and performance metrics.
- Gather customer feedback to improve products/services.
- Collaborate with the sales team to identify and pursue new opportunities.
- Stay informed about the latest products, services, and industry trends.

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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