Customer Support Executive
2 weeks ago
We are seeking a proactive and communicative Customer Support Executive to join our dynamic team.
Your primary responsibilities will include scheduling appointments with production houses, verifying leads for Virtual Reality wedding shoots, and managing customer communications.
Key Responsibilities:
Connecting with Production Houses:
- Establish and maintain strong relationships with production houses.
- Schedule and confirm appointments for collaborations and business partnerships.
- Coordinate with the internal team to expose the contents
- Keep updated records of interactions with production houses and followups.
Verifying Leads for VR Wedding Shoots:
- Conduct initial screening of leads to assess their interest and viability for VR wedding shoots.
Customer Communications:
- Act as the first point of contact for customer inquiries related to VR wedding shoots.
- Provide information about our services, pricing, and scheduling.
- Address customer concerns and feedback promptly and professionally.
Required Skills and Qualifications:
- Bachelor’s degree in Arts/Business Administration/ Communication, or in related field.
- Fluency in English and Hindi. Any other language is an additional plus
- Proven experience in customer support /coordination
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8956465260
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