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Customer Support Executive

1 month ago

Sahibzada Ajit Singh Nagar, India ClientOnus Full time

1. Identify and assess customers’ needs to achieve satisfaction.

2. Build sustainable relationships and trust with customer accounts through open and interactive communication.

3. Provide accurate, valid and complete information by using the right methods/tools.

4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5. Keep records of customer interactions, process customer accounts and file documents.

6. Follow communication procedures, guidelines and policies.

**Job Type**: Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mohali, Sahibzada Ajit Singh Nagar - 160062, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

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