Customer Service Executive

7 months ago


Bengaluru, India Tata Communications Full time

Customer Exe-GIS

Effectively work on fiber projects under the supervision of the team lead or manager.

Effectively communicate any obstacles that may impact schedule to senior management and customer

Ability to read, analyze, & understand specific project scopes of work and translate into drafting requirements

Convert field notes, architectural, engineering and/or plan sketches into working construction drawings using the required software per customer specifications.

Revise construction drawings per customer and internal redlines.

Build and maintain a familiarity with individual client requirements and adapt to new client preferences.

Work collaboratively with field staff and the permitting groups to prepare, draft, and review the necessary drawings for construction, permitting, and records.

Perform easy to moderate CAD, GIS, or other tasks

Work within timelines and deliverable quality on medium to large sized projects with the assistance of the Project Manager / Manager

May be asked to have someone job shadow as a part of the training process.



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