Ward Secretary

**Position Title:Ward Secretary**

**Statement of Job / Purpose & Objectives**

Ø To coordinate with floor co-ordinators by ensuring proper functioning of patient accommodation and services.

Ø To attend and respond to the phone calls and act accordingly.

Ø To collect and filing documents as required in the patient file.

Ø To fix appointment for CT, MRI and ROP screening in NICU, PICU and ER.

Ø To coordinate for In-Patient transport and priority room cleaning with housekeeping department.

Ø To communicate and support with inter departments as and when required.

Ø To assist and work as a team as directed.

Ø To assist with consultant to prepare estimation report for the unaffordable patient for fund raising.

Ø To update patient billing activities in Hospital Information Services (HIS).

Ø To assist consultant in preparing discharge summary.

Ø To type and issuing thank you and referral letters for doctors upon request.

Ø To keep a copy of discharge summary in HIS.

Ø To obtain feedback and google reviews from the patient attender.

Ø To coordinate with insurance department in view of filling pre-authorisation form, responding insurance queries through doctors.

Ø To print and issue investigation reports to patients at the time of discharge.

Ø To ensure cleanliness in the assigned unit.

Ø To coordinate with security team by controlling visitors.

Ø To issue and send medical certificate for IP patients, lab reports and discharge summary upon request through proper channel.

Ø To actively participate in departmental meetings on a regular basis.

Ø To guide the patient for canteen, billing department, medical record department, as required.

Ø To support during National Board Exams (DNB and other internal exams)

Ø To support in documentation of records required for telemedicine.

Ø To generate lab invoice in Emergency Room (ER) and PICU.

Ø To capture of quality indicators such as daily updation of activity chart, percentage of patients discharging with discharge summary, OT utilization rate and OT bill updation on monthly basis.

**Qualification**:
Ø Graduate with relevant work experience in hospital Industry

Ø Hands on experience with basic computer skills

Ø Problem solving attitude with good communication skills.

Ø Should be self-motivator and resilient.

**Experience**:

- Minimum 4- 5 years of relevant experience in Hospital Industry

**Salary**: ₹24,000.00 - ₹26,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

Application Deadline: 27/02/2024