Import Customer Service Executive

2 weeks ago


Ghatkopar Mumbai Maharashtra, India NHD Group Full time

Handling Nomination /sales Air & Sea Imports shipments.
- Co-ordination with overseas Agent, Arranging the booking, Checking the Pre-alert docs.
- Manifesting documents with Airline & Shipping Line.
- Follow up with customer & overseas correspondence.
- Coordinating with overseas for shipment status on daily basis.
- Ensuring timely submission of documents to shipping line for manifest and CFS Movements.
- Handling import shipment of overseas Nominations.
- Arranging Debit Notes from Agent, shipping Line, NVOCC and Airlines.
- Arranging Final DO from NVOCC if required.
- Releasing Delivery Order (Air/Sea) after taking approval from concern authority.
- Handling Import Customs Clearance Shipment.
- Ensuring timely submission of documents to shipping Line.
- Creating Cost sheet for FCL & LCL and Air shipments
- Segregating post shipment documents such as custom attached documents (Invoice / Packing List, AWB,s / BL,s and forwarding them to the respective customer.
- Maintain DSR on weekly basis.
- Follow up for outstanding payments of customer under credit allocation.
- Preparing E-freight entries: bookings / job numbers / CAN / Invoice / Accrual’s shipmentwise
- Checking on the invoices / debit note received from overseas & updating in the E-freight to raise invoice and send to accounts Dept accordingly (Accrual’s)
- Maintains DSR for customer if required

Pay: ₹12,500.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 01/06/2024



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