Import Executive
7 months ago
We are hiring for Sea Import Executive for Pricing operations and Customer Service.
Job Location : Vidhyavihar, mumbai
Work time : 10:00 am to 6:30 Pm
Work days : Monday to Saturday (2nd sat off)
Job Description:
Knowledge of international freight forwarding industry
Responsible for handling complete of import shipments
Handling shipments Sea - Imports FCL - LCL
One point contact for clients
Track shipments and update to customer & keep record
Ensure customer experience by addressing customer concerns and resolving issues
Preparing Daily status report & sending it to customer daily
Followup with agents, vendors, shipping line and update client.
Track - Trace, followup tightly for regular updates to clients.
Update daily reports to management.
Handle customer queries and resolve for high level services.
Complete knowledge of freight forwarding and customs clearance activities.
Skills required
Good communication skills
English is must
Microsoft tools Outlook, Excel and Teams knowledge is must.
- Good comm skills (Written & Spoken & Local Language)
- Effective customer service & interpersonal skills
- Handle queries & escalations
**Salary**: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- import: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8928716281
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