Group Services-gg4-manager

3 weeks ago

Pune, India Expleo Full time

Overview:
About Us: Expleo is a trusted partner for end-to-end, integrated engineering, quality services and

management consulting for digital transformation. We help businesses harness unrelenting

technological change to successfully deliver innovations that will help them gain a competitive

advantage and improve the everyday lives of people around the globe. We operate in over 30

countries.

Title: Business Process Analyst - Assistant Manager

Location: Int’l Finance Center of Excellence (CoE), Pune

Reporting: Matrix between Finance & IT

Role: O2C cluster Manager

Date: 22nd Nov 2023

As a Business Process Analyst Manager, you will manage the O2C Team and work with
- business stakeholders (Accounting, FP&A, Controlling, Tax, Treasury, etc.) to gather,

analyze, communicate, and validate requirements for changes and the implementation

of new ERP Unit 4 at Expleo.
- IT teams to understand standard solution capabilities, bridge the functional need with

software capabilities, and guide towards global core model solutions respecting the

business need, global standardization, and software capability adherence.
- Your team of business analysts that are the day-to-day contact with all our businesses

globally on both project and business-as-usual related queries.

Roles & Responsibilities

During Implementation of ERP:

- Lead structured meetings and use collaborative workshops to capture requirements and

uncovered expectations
- Assess processes; identify the current and future business processes
- Elicit what is behind and underneath stated requirements rather than just collecting and

organizing requirements
- Design functionally the core model solution based on business inputs
- Ensure the proposed solutions fit into the global strategy and core model
- Define and execute tests scenarios related to the function built
- Perform validations and testing of system changes and implementation
- Deliver recommendations and reports to stakeholders
- Report progress/risk / issues/alert on the project to the project manager
- Capitalize knowledge and documentation by delivering elements of systems design, data

migration rules, business rules, etc.
- Facilitate communication between internal project team and vendor
- Prioritize topics and manage the backlog of the team

During the Run / Business-as-Usual phase

root cause analysis, issue resolution, testing, and change management)
- Act as a trusted counterpart on O2C functional issues within the global finance community

and liaise with IT teams
- Perform end-user training and support
- Review and challenge existing processes and documentation and ensure continuous process

improvements (including automation where possible) are met by designing, documenting, and

executing optimal processes.
- Ensure the quality and effectiveness of the maintenance (user support and training, incident

and problem management, enhancement, upgrades, etc.)
- Collaboration with local businesses, Corporate BPOs and IT center of competency is strongly

required.
- Strong knowledge on O2C, Interco, Invoicing is plus

At any time
- Manage O2C ERP team members directly under you, developing their skills and capabilities

to meet the needs of the organization. Act in close collaboration with Group Finance, HR,

etc departments in which the business analysts will be allocated hierarchically (matrix

management).
- Strong liaise with Corp BPOs, business management, and IT management

Skills & Qualifications
- CA / CMA / MBA (Finance) with 8 to 10 years of experience in ERP implementation & support with IT

/ ITES MNCs
- Profound knowledge of Finance & Business Finance / Controlling processes, core HR and

professional service business processes
- Broad & proven experience in ERP projects, operations, and team management
- Excellent knowledge of ERP systems (e.g., Unit4, SAP) and associated business processes
- Knowledge of IT interfaces and data management
- Analytical thinking and problem solving
- Able to convey technical concepts to non-technical partners
- Experience in a multinational and multicultural environment
- Experience in matrix organization functional leadership
- Excellent internal customer service, team building, and leadership skills
- Strong organizational skills, the ability to perform under pressure, and management

of multiple priorities with competing demands for resources
- Capable of producing high-quality written documentation, and communications materials

and proficient in verbal communication.
- Interpersonal skills
- Fluent in English
- French is a help
- Required to work in European shift (12 PM to 9 PM IST)

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