Customer Service Representative

**The Job Role and Responsibilities** The primary responsibilities of a Customer Service Executive are: - Answer calls professionally to provide information about our products and services, take/ cancel orders, or obtain details of complaints. - Follow up to ensure that appropriate actions were taken on customers’ requests. - Refer unresolved customer...

**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

A Customer Service Representative (CSR) plays a key role in ensuring customer satisfaction and maintaining positive relationships between a company and its clients. Job duties may vary based on the specific industry or company, but generally, a CSR is responsible for: **Problem Solving**: They identify and solve customer problems, aiming to provide a quick...

**Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...

We are looking for a dedicated Customer Service Representative to join our International Voice Process(Collection) team. This role involves handling incoming and outgoing calls from global customers, addressing their inquiries, complaints, and issues professionally and efficiently. **Key Responsibilities**: - Provide exceptional customer support via voice...

**Urgent Requirement**:Work from Office**. Immediate Joiners required for an international client, interview will be today virtually or telephonic. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience. **Skills &...

As an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...

**Full job description** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of...

Requirement Hiring for International Process (Excellent Communication Skills ) - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...

Job description We are looking for a qualified Technical customer support executive to manage a team of representatives who will offer excellent customer service and after-sales support. 1. Resolving customer complaints brought to your attention. 2. Possessing excellent product knowledge to enhance customer support. 3. Maintaining a pleasant working...

**Job description** Job Title: Customer Service Executive Job Location: Noida Sector 62 Job Summary: Our company is seeking a highly motivated and enthusiastic Customer Service Job Responsibilities: 2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives. 3 Keep accurate records of customer...

**Job Title**: Customer Support Representative - Samsung Process **Location**: Sector-60, NOIDA **Experience**: 1- 6 months in a calling process 2- Fresher are also welcomed **Benefits**: - Both-side cab facility provided. - Food Provided. **Responsibilities**: - Handle inbound calls and provide product support for Samsung users. - Resolve customer...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

Noida, India - DOP - 3072943 **Job Description**: - Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and - business process services company. We harness the power of cognitive computing, hyper-automation, robotics, - cloud, analytics and emerging technologies to help our clients adapt to the digital...

**JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE** **About Company**: **Head Field Solutions Pvt. Ltd.** Head Field has been a formidable player in the outsourcing business market for a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings apart from RPO...

**Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...

**Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...

**Urgent Hiring!!!! CTC upto 5 lpa** Job Designation: Customer Support Representative **Requirements**: Excellent communication skills, verbal and written both Experience: Both fresher and Experienced are eligible to apply Experienced should have min 6 months in international voice process Must have good thought process structures. Complete Issue...

We are seeking a highly skilled and experienced Customer Service Representative to join our team in Noida. As a Customer Service Representative, you will be responsible for handling inbound customer calls from the US, resolving queries, and providing excellent customer service.- Handle inbound customer calls from the US, responding to customer inquiries and...