Voice Process

5 months ago


Ghansoli Navi Mumbai Maharashtra, India AGS Transact Technologies Limited Full time

**Job Pre-Requisities and Educational background**:
Ø Graduate with Excellent Comm Skills - Written and Verbal

Ø Banking Call Centre Voice Background is Mandatory.

Ø Have Prior Hands-on Experience of min 1-2 years as Team Leader or Asst Manager, having managed Banking Client interactions and escalations.

Ø Will include late night / early morning shifts or extended hours so personal transport preferred.
Should have been managing 10-15 members team size of directly reporting to him in a 24/7 Rotational Shift set up.

Ø Proficiency in MS Office (Excel, Word, Powerpoint, MS Outlook)

Ø Present profile should include MIS, Team Performance Evaluation and Analytics, etc.

Ø Present profile should preferably include training team members.

Ø Call Monitoring with Soft Skill Training background is added advantage.

Languages required - Telgu, Tamil, Kannada, Malayalam

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ghansoli, Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Ghansoli, Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9168206835


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