Voice Process
5 months ago
**Job Pre-Requisities and Educational background**:
Ø Graduate with Excellent Comm Skills - Written and Verbal
Ø Banking Call Centre Voice Background is Mandatory.
Ø Have Prior Hands-on Experience of min 1-2 years as Team Leader or Asst Manager, having managed Banking Client interactions and escalations.
Ø Will include late night / early morning shifts or extended hours so personal transport preferred.
Should have been managing 10-15 members team size of directly reporting to him in a 24/7 Rotational Shift set up.
Ø Proficiency in MS Office (Excel, Word, Powerpoint, MS Outlook)
Ø Present profile should include MIS, Team Performance Evaluation and Analytics, etc.
Ø Present profile should preferably include training team members.
Ø Call Monitoring with Soft Skill Training background is added advantage.
Languages required - Telgu, Tamil, Kannada, Malayalam
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Night shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Ghansoli, Navi Mumbai, Maharashtra (required)
Ability to Relocate:
- Ghansoli, Navi Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9168206835
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