Intern

3 weeks ago

Bengaluru, India IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

**Your Role and Responsibilities**
Expert Labs is seeking an Intern Associate Technical Account Manager (Associate TAM) to join our Expertise Connect subscription team. The Intern Associate Technical Account Manager is responsible for ensuring clients receive a higher level of service and added value when using their licensing software from IBM.

Who you are:

- Excellent academic record
- Enthusiast to learn technologies and processes
- Work on IBM Software products mainly from Cloud Automation, Integration, Middleware, AI Applications
- Work closely with TAM to shadow and learn about Expertise connect Delivery
- Provide proactive assistance to help clients sustain and optimize their IBM Software infrastructure
- Create custom reports on client support cases and delivery tasks to assist TAM/Sr.TAM
- Assist Client in resolving IBM technical support problems encountered with the Software Products by working closely with IBM technical support
- Assist TAM / Sr. TAM while delivering proactive/reactive support/services to clients

**Required Technical and Professional Expertise**
- Engineering Graduate
- Masters is preferred
- Ability to learn quickly
- Collaboration skills
- Familiarity with IBM Cloud, Integration, Middleware or AI Application Software products will be a plus

**Preferred Technical and Professional Expertise**

**About Business Unit**

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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