Receptionist

2 months ago


Kochi Kerala, India INFINITY TRADING COMPANY Full time

**Responsibilities**:

- **Open Pending Calls**:

- Work on open pending calls on a daily basis.
- Follow up with corresponding ASPs for call closure in the field as well as in the system.
- **Spare Pending**:

- Work on spare pending cases on a daily basis.
- Follow up with corresponding ASPs to order the same in the system.
- **Cancelled Calls Verification**:

- Audit cancelled calls by calling customers to avoid fake closure by ASPs.
- **Front Office Duty**:

- Greet and welcome the visitors and direct them to the appropriate person and office.
- Monitor and maintain visitor logbook.
- Collect Proof of Delivery (POD) from delivery personnel and ensure accurate documentation.
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- **Incoming Calls**:

- Attend to and call back incoming calls received on the toll-free number.
- **Product Enquiry**:
Generate leads and handle product enquiries.
- ASP - Authorized Service Partner

Pay: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

Application Deadline: 24/10/2024
Expected Start Date: 01/11/2024


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