International Bpo- Voice and Non-voice
2 weeks ago
The role involves working in the customer service team of a profitable and growing e-commerce company. This role ensures exposure to various channels of customer interaction, including - voice and non-voice.
The working environment is fast-paced and fun. We have a good mix of fun and exciting environments and the structure of a large company (health insurance for everyone, professional working environment, people-friendly policies
- Should be strong at customer service.
- Impeccable communication skills are a must.
- Should enjoy conversing with customers.
- Hungry and humble, low ego and willing to do whatever it takes to succeed.
- Passion for ensuring a great customer experience with every contact.
**Qualification**:
- Flair for customer service is the main attribute.
- At least 6 Months of prior experience in a voice process, preferably an international voice process.
- Graduate degree preferred.
- Fluency in English and at least one other language (Hindi or any one South Indian Language)
**Other details**:
- We operate five days a week. Two days rotational week-off.
- We offer generous health insurance to all employees
**Job Types**: Full-time, Fresher, Regular / Permanent
**Salary**: ₹350,000.00 - ₹600,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Language**:
- English (required)
Expected Start Date: 05/01/2023
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