International Bpo- Voice and Non-voice

2 weeks ago


Bengaluru, India Delphic Jobs Full time

You’d act as the Brand Ambassador and will represent the brand through and through for the customers

**Responsibilities**:
Build relationships with the customers

Resolve for the customer queries in no time

Act on your feet and support the customers

Create awareness around Products

Promote offerings to the customer aligned with you

Respond to every customer query end-to-end

Take decisions on your feet to help the customer

Be the customer advocate and lead the interaction for them

**Requirements**:
Excellent spoken and written Englis Language Skills

Experience in International call and chat process

Good typing speed and accuracy

Understand the customer's emotions

Sharp eye for detail

Assertiveness

Confidence and ability to manage difficult conversations

Prepared to work in rotational shifts

Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision

Ability to smoothly create awareness and cross-sell our products

High on accountability and ownership

Prepared to work from the office on all days of the week

Qualification

Graduate in any discipline|undergraduate with experience

0-8 years of experience in Voice|Non-Voice process

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Language**:

- English (required)

Expected Start Date: 05/07/2023


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