Desktop Support
2 months ago
**Roles and responsibilities**
Windows server 2012 R2, Users, device add, PWD reset and folder sharing.
WIndows10,WIndows11 and Windows Server 2012 R2 installation and trouble shooting.
Office tools installation and configuring(office 2010,2013,2016,2019).
PDF reader installing and configuration(adobe reader 11, acrobat 8.1 and acrobat DC.
Abby fine reader installation and configuring.
Amazon work spaces client and Z desk client installation and activation.
Server connectivity and internet connection monitoring and managing router and network related hardware.
CCTV recording monitoring.
Install and configure basic software and driver software.
Set up accounts and workstations.
Monitor performance and maintain systems according to requirements.
Upgrade systems with new releases and models
Diagnose PC hardware and software issues.
Configure and checking purchased new equipment
Door access and bio metric access user add and data import
Maintaining system inventory and update monthly
Remote users pc issue checking and resolving by priority basis(connecting via remote tools)
**Other Task**
Data Collect from client portal using web scrapping tool for allocation. Maintain from google sheet.
Analyse the available users and allocate the files to first level users.
Monitoring the client portal for qa status for 2 hours once allocate the qa files to QA.
DTP users daily productivity update to separate sheet.
Production report collect from IDS user 3 hours once and collected data send to management.
**Job Location** : 22, Veeramamunivar Street, Teachers Colony, Erode, Tamil Nadu 638011
**Shift** : Rotational Shift
**Salary**: 10000-20000 ( Based on Experience)
**Experience**: 1-5 years
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
Shift:
- Day shift
- Morning shift
- Night shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT: 1 year (required)
Work Location: In person
Expected Start Date: 26/02/2024
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