Desktop Support

1 month ago


Chennai Tamil Nadu, India 3i-infotech Full time

**Designation **:Desktop support Engineer
- Field engineer

**Salary**: 2.0 LPA to 3 LPA

**Location**: Chennai, Tamil Nadu

**Experience**: 1+ Years

**Qualifications** : Any degree

**Description**:
**Mandatory skills**:Desktop troubleshooting, Printer support, Installation, Configuration, etc..
- Address user tickets regarding hardware, software and networking
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional

**Notice period**:



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