Donor Care Advisor
4 days ago
Job Title:
Donor Care Executive (Tele calling)
Reporting to :Team Leader, Donor Care
Contract type: Full time renewable two-year contract, including six months’ probation.
**Salary**: Commensurate with qualifications and experience
Hours: 48 hours/week (Mon-Saturday)
Location
Bangalore/Ahmadabad
**General Description of post**:
**About the Role**
The purpose of the role is to raise awareness about the organization to people over telephone and inspire them to contribute funds and become financial supporters
**Job Description / Responsibilities**
- Make calls and explain about the cause to members of the public by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Achieve daily, weekly and monthly performance targets
- Maintains database by entering, verifying, and backing up data.
- Maintains quality service by following organization standards.
- Keep accurate and detailed records of calls made and results achieved.
- Ensure confidentiality of information pertaining to the Organization.
- Record details of opportunities and lead notes.
- Be a good team player and a gender sensitive co-worker
- Any other role related responsibility assigned by your line manager
**Skills and competencies**
- Minimum 1 year of experience in tele fundraising. Fresher’s with good interpersonal and communication skills shall also be considered.
- Be a good team player and a gender sensitive co-worker.
- Excellent communication skills, written and verbal, both in English and any regional language.
Any graduates or 10+2 with or without nonprofit fundraising experience. Strong attention to detail, relationship building skills and good telephone manners/ etiquette
For further queries reach out to 8867269015
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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