Customer Success Associate
3 weeks ago
Job Code: REIPL-77163- Job Locations: Jodhpur, Rajasthan, India; Ahmedabad, Gujarat, India; Mumbai, Maharashtra, India- Required Experience: 2 - 4 YearsSkills: Key account management, relationship buildingCUSTOMER SUCCESS ASSOCIATE
Customer Success Associate would be a single point of contact for each partner so
that our Partner always have someone they can rely on to help them get what they
need.
He/she should help driving partners, customers & operators and manage daily order
execution.
He/she should be establishing & growing business & relationship with key
Partner/Customer and managing day to day interaction with assigned partners & customers.
Responsible for generating revenue from Partners & overall end customer adoption
towards Repos E-commerce.
He/she should also have a demonstrated ability to think strategically about business,
technical challenges.
What will you be doing?
Help meeting and manage customer, partner & operator of assigned zone/territory.
Work closely with internal stakeholders (Sales, Service, Development Team, etc.)
Liaise with the Partners and end customers to help create and drive revenue
opportunities
Help manage daily order execution (Order placement, assignment, delivery &
payments).
Work closely with Partners to ensure they are successful using Repos E-commerce.
Understand the technical requirements and work closely with the internal
Prepare and give reviews to the senior management team.
Optimization of Order execution Process
Onboarding & Training Partners/Operators & Customer on E-commerce
Maintaining Customer/Partner Data
How will you achieve this role?
Strong communication Skill
Proactive
Leadership Skill
MS-Excel & Power Point Presentation
Customer Expertise
What is required?
Significant experience in Key Account Management
Demonstrated ability to engage and influence Partners & customers
Strong Presentation skill and ability to articulate E-commerce concept to
Partner/Customer
Ability to work effectively in a start-up Environment
Company Introduction
Repos Energy logo
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