Aftersales Executive
2 weeks ago
If you are looking for an exciting place to work, please take a look at the Job Description below
- Responsibilities:
- Service Relationship management.
- Creation, Handling and Follow-up on Quotations for Repairs, Spare Parts and other After-Sales Solutions.
- Acquire and maintain a high level of competency in the Service & Repair skills necessary to service & troubleshoot Automotive / Electronic products.
- Management of tool measuring Customers satisfaction relations.
- Working on the monitoring of dashboards
- Optimisation of competencies and knowledge.
- Maintaining the highest standards for quality, innovation and client focus
- Account management by following up on outstanding unpaid invoices.
Required Qualifications & Competencies for Aftersales Executive:
- Ensure Customers receive a premium Service Experience.
- Drive Retail Parts and Service loyalty to achieve Business objectives.
- Bachelor's degree in Business, Automotive or related field preferred (or equivalent experience)
- 3-5 years of automotive industry experience, ideally in a similar role, and a proven track record of success
- Resource and program management
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹17,588.00 - ₹25,565.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Flexible shift
- Weekend availability
COVID-19 considerations:
We ensure that all employees and customers are required to maintain safe physical distance of minimum 1 metre.
We ensure availability of PPE, Hand sanitizers, for all employees and customers, following Covid appropriate behavior.
**Experience**:
- total work: 5 years (preferred)
- After-sales service: 3 years (preferred)
- Automotive service: 3 years (preferred)
- Customer service: 3 years (preferred)
**Speak with the employer**
+91 8595903201
Application Deadline: 15/12/2021
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