Sales Co-ordinator

7 months ago


Vapi, India Aum Global Solutions Full time

Key Responsibilities:

- **Customer Relationship Management**: Serve as the primary point of contact for customers after sales, addressing any queries, concerns, or feedback they may have.
- **Order Processing**: Ensure all sales orders are processed accurately and in a timely manner. Coordinate with the logistics and finance departments to ensure smooth delivery of products and services.
- **Documentation and Reporting**: Maintain accurate records of customer interactions, transactions, feedback, and resolutions. Prepare regular reports on post-sales activities and their impact on customer satisfaction and loyalty.
- **Issue Resolution**: Collaborate with the sales and support teams to resolve any post-sales issues effectively, ensuring mínimal inconvenience to the customer.
- **Feedback Collection**: Collect and analyze customer feedback to identify trends, potential areas for improvement, and opportunities for upselling or cross-selling.
- **Project Coordination**: Assist in the coordination of post-sales projects, ensuring that all parties are informed of progress and that deadlines are met.
- **Training and Support**: Provide customers with training and support on products/services as required, enhancing their understanding and utilization.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Day range:

- Weekend availability

Shift:

- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

Ability to Commute:

- Vapi, Gujarat (required)

Ability to Relocate:

- Vapi, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9054471056


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