Chat / Email Process
3 weeks ago
_**We are Hiring**_
- **Must Have Good Written and Verbal Communication Skills**_
- **Location**:_ _Noida, Uttar pradesh_
- **Qualification**:_Graduate/ Post Graduate_
- **Experience**:_0 - 1Year_
- **Salary **:_13k - 16k Take home_
- **Shift**:_ _Rotational shift and Rotational week off_
- **Roles and Responsibilities**:_
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Managing of the Returns and Refunds Process
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Knowing our products inside and out so that you can answer questions.
- Coordinating with different courier partners, to get an update on the delivery status etc
- To manage all daily tasks and duties related to the process with strict compliance to guidelines._
- **Note: Work from office**_
- **For more detail contact - Tajunnisha HR (6380723976)**_
**Salary**: ₹13,000.00 - ₹16,200.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 6380723976
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