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Helpdesk Executive
3 weeks ago
Troubleshooting desktop / laptop OS issues.
- Support for standard software issues
- Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
- Installation / re-installation / configuration of systems, printers, scanners.
- Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
- Troubleshooting printer / scanner related issues
- Troubleshooting issues related to standard office software’s (MS Office Word, Xls, PowerPoint etc.) and internet client
- Support for local area network issues (LAN), DHCP client
- Install antivirus software and check virus definition auto updates
- Install approved patches onto desktops / laptops.
- Configure Print Queues for Servers / Users / Groups
- Troubleshoot print queue related issues
- Configure appropriate rights and permissions for accessing printers
- Remove virus from respective desktop / laptop with the antivirus software.
**Salary**: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
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