Customer Support Representative
2 months ago
**Job Overview**:
**Key Responsibilities**:
- Handle customer complaints, inquiries, and requests, ensuring timely and efficient resolution to improve customer satisfaction.
- Maintain consistent follow-ups to ensure customer concerns are addressed and closed appropriately.
- Work closely with internal teams to ensure seamless service delivery.
**Required Skills & Qualifications**:
- **Educational Qualification**: Graduate or Undergraduate (UG)
- **Communication**: Excellent verbal and written communication skills in English.
- **Problem-solving**: Strong analytical and problem-solving abilities to handle customer issues.
- **Customer-centric Attitude**: A proactive approach to customer service with a focus on delivering quality service.
**Salary**: 28k CTC
Working Days: 6 days a week
**Job Types**: Full-time, Permanent
Location: iEnergizer, A - 37, Gate No - 01, Sector - 60, Noida - 201301
**Job Types**: Full-time, Permanent
Pay: Up to ₹28,000.00 per month
Schedule:
- Rotational shift
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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