Customer Care Representative
2 weeks ago
**Job description**
Job Title: Customer Service Executive
Job Location: Noida Sector 62
Job Summary:
Our company is seeking a highly motivated and enthusiastic Customer Service
Job Responsibilities:
2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.
3 Keep accurate records of customer interactions and transactions.
4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5 Build sustainable relationships and trust with customers through open and interactive communication.
6 Provide feedback on the efficiency of the customer service process and identify areas for improvement.
7 Participate in training sessions to improve knowledge of products and services offered by the company.
Qualifications:
1 Proven customer support experience or experience as a customer service representative.
2 Excellent communication skills, both verbal and written in English.
3 Strong phone contact handling skills and active listening.
4 Ability to multitask, prioritize and manage time effectively.
5 Ability to work well in a team environment.
6 bachelor's degree.
Age Limit
- Max 25 years.
If you are passionate about providing exceptional customer service and are looking to join a dynamic team, please submit your resume.
**Benefits**:
- Paid sick time
- Paid time off
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Evening shift
- Night shift
- Rotational shift
- Weekend availability
Work Location: In person
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Evening shift
- Night shift
- Rotational shift
- Weekend availability
Work Location: In person
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