Telesales Executive

1 week ago

Malappuram, India Adwils Communications Full time

**Lead Generation and Prospecting**:

- Identify and research potential customers using various sources like lead lists, referrals, or cold calling.
- Qualify leads by assessing their needs and interest in the company's products or services.
- **Communication and Relationship Building**:

- Initiate contact with potential customers via phone calls and build rapport through effective communication skills.
- Understand customer needs by actively listening and asking relevant questions.
- **Product or Service Presentation**:

- Clearly explain the features and benefits of the company's offerings, tailoring the pitch to each customer's specific needs.
- Address customer objections and concerns with clear and persuasive responses.
- **Sales Closing**:

- Guide the conversation towards a sale by presenting compelling offers and addressing any final hesitations.
- Secure customer commitment by finalizing orders or scheduling appointments for further discussions.
- **Data Entry and Reporting**:

- Accurately record customer information and sales data in the company's CRM system.
- Prepare reports on sales activities, call logs, and customer interactions.

**Additional Responsibilities**:

- Upselling and cross-selling existing products or services to maximize customer value.
- Following up with leads and nurturing ongoing customer relationships.
- Participating in sales training programs to stay updated on product knowledge and sales techniques.
- Maintaining a positive and professional attitude throughout customer interactions.

**Telesales staff may also play a role in**:

- Scheduling appointments for in-person sales representatives.
- Providing basic customer support by answering product-related questions.
- Participating in market research activities by gathering customer feedback

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Malappuram, Kerala (required)

Ability to Relocate:

- Malappuram, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9747050874

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