Retention Executive
2 weeks ago
Experience1+ years of experience in customer retention, customer service, or salesExperience in the broadband industry is a plus point Job Descriptions - Out Call customer from the database provided and retain customers as per company targets - Implement company retention strategies to reduce churn rate - Coordinate to resolve complaints to ensure customer satisfaction - Analyze customer data to identify trends and insights - Have daily contact with the customer service team/Distributors/Sub distributors/Operators team to address customer issues and resolve them. - Upsell and cross-sell customers to drive revenue growth - Record and report customer feedback to identify areas for improvement - Collaborate with marketing and sales teams to implement customer retention campaigns and promotions - Provide regular reports on retention metrics and progress to management Others - Excellent communication and interpersonal skills - Knowledge of customer retention strategies and tactics - Ability to work independently and as part of a team - Proficiency in Microsoft Office and related software
**Salary**: From ₹8,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer retention: 1 year (preferred)
**Speak with the employer**
+91 9633875472
-
Customer Relations Executive
2 days ago
Ernakulam, India Factor Human Resources Pvt Ltd Full time**Contact: 9778783902** **Qualifications** - 12th/Bachelor's degree in business, marketing, or related field **Experience** - 1+ years of experience in customer retention, customer service, or sales - Experience in the broadband industry is a plus point **Job Summary** A Retention Executive will be responsible for contacting customers to retain them and...
-
Marketing Executive
3 days ago
Ernakulam, India Factor Human Resources Pvt Ltd Full time**Qualifications** - 12th - Bachelor’s degree **Experience** - 0 - 1+ Years for Marketing Executive (Level 1) - 2+ Years for Marketing Executive (Level 2) **Job Descriptions** - Marketing and Sales of Broadband and Digital Connections - Institutional Sales and Marketing - Distributor / LCO Management - Customer Retention Pay: ₹15,000.00 - ₹25,000.00...
-
Customer Relation Executive
4 days ago
Ernakulam, India Factor Human Resources Pvt Ltd Full time**Qualifications** - **12th/Bachelor's degree in business, marketing, or related field** **Experience** - **1+ years of experience in customer retention, customer service, or sales**: - **Experience in the broadband industry is a plus point** **Job Descriptions** - Out Call customer from the database provided and retain customers as per company targets -...
-
Admin Executive
4 days ago
Ernakulam, India Niyoga Jobs pvt ltd Full timeJob Title: Admin Executive & Admission Counselor Key Responsibilities: - Providing administrative support to the organization, including managing office operations, maintaining records, and coordinating schedules. - Conducting counseling sessions to understand the needs and goals of prospective students, and providing guidance on course selection and...
-
Mem Executive
4 days ago
Ernakulam, India Prathigna.com HR Solutions Pvt Ltd Full timeJob position**:MEM Executive** Experience: Min 1 yrs in customer support/sales Qualifications: Any graduates Location**:Kochi, Kerala** **Salary**: 4.5 LPA + incentives + travel allowances - **JOB ROLE**_ - Holiday Planning - Making a proactive call to members, enlightening them on their eligibility and making them use their holidays appropriately at the...
-
Service Marketing Executive
3 days ago
Ernakulam, India Vision Honda Full timeEstablishes marketing goals to ensure market share and profitability of products and/or services. - Plans and oversees the dealership's advertising and promotional activities including print, electronic and direct mail media. - Develops and executes monthly and annual marketing budgets. - Arrange service campaigns as per the business requirements. - Customer...
-
Tele Calling Executive
4 days ago
Ernakulam, India Copious Consult Private Limited Full timeWe are hiring _Telecalling Executive_ **Requirements**: - Good Proficiency in English Language is must. - Good Communication skill - freshers can also apply. **Duties and Responsibilities** 1. Handles incoming and outgoing calls 2. Respond to customer queries in polite, friendly and professional manner. 3.Required to meet agreed target on...
-
Tele Calling Executive
2 days ago
Ernakulam, India Copious Consult Full time_**Duties and Responsibilities**_ - _ **Excellent in international voice process**_ - **Handles incoming and outgoing calls** **Respond to customer queries in polite, friendly and professional manner.** - **Take ownership of all cases until satisfactory solution is reached.** - **Required to handle and infuse angry patient and to offer viable solution.** -...
-
Tele Calling Executive
2 days ago
Ernakulam, India Copious Consult Full time_**Duties and Responsibilities**_ - **Handles incoming and outgoing calls** - **Respond to customer queries in polite, friendly and professional manner.** - **Take ownership of all cases until satisfactory solution is reached.** - **Required to handle and infuse angry patient and to offer viable solution.** - **Required to meet agreed target on...
-
Sales Executive
1 day ago
Ernakulam, India AMMINI TRADERS Full time**Salary**: ₹12,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund Shift: - Day shift Supplemental pay types: - Bonus pay - Commission pay - Performance bonus - Retention bonus Travel requirement: - No travel Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work...
-
Office Executive
1 week ago
Ernakulam, India Princy Travels Full timeDevelop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling - Improve employee and client retention rates through active communication and problem-solving efforts - Continue education in management, organization and team-building skills - Manage employee schedules and troubleshoot...
-
Sales Executive
2 days ago
Ernakulam, India IGA TECH INDUSTRIAL ELECTRONICS PRIVATE LIMITED Full timeOffice Work Develop and implement sales strategies to attract and retain clients interested in studying abroad Manage and maintain client records and follow up with them regularly to ensure satisfaction and retention Implement marketing campaigns to generate leads and promote the consultancy's services Attend educational fairs and events to promote the...
-
Customer Service Executive
7 days ago
Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full timeAs a Customer Service Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...
-
Tele Caller Executive
3 days ago
Ernakulam, India Gairme Solutions Full timeWe are hiring Telecallers for Ernakulam location - **Handles incoming and outgoing calls** - **Respond to customer queries in **a **polite, friendly**, **and professional manner.** - **Take ownership of all cases until **a **satisfactory solution is reached.** - **Required to handle and infuse angry patient and to offer viable solution.** - **Required to...
-
Tele Calling Executive
2 days ago
Ernakulam, India VPS Healthcare,infopark Full time**Handles incoming and outgoing calls** - **Respond to customer queries in polite, friendly and professional manner.** - **Take ownership of all cases until satisfactory solution is reached.** - **Required to handle and infuse angry patient and to offer viable solution.** - **Required to meet agreed target on daily/weekly/monthly basis.** - **Perform...
-
Customer Relationship Executive
4 days ago
Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full timeAs a Customer Relation Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...
-
Sales Executive
5 hours ago
Ernakulam, India TEAM THAI - AGHIN AGRO Full time**Operational Roles and Responsibilities**: - Identify product-market fit and gaps of specific product availability across the markets to enable better positioning, planning, deployment and tertiary sales of products. - Make sure Product is rightly placed in outlets. - Proper use of Pop’s for improvement of Visibility and Branding. - Manage payment cycles...
-
Ernakulam, India Skywings Advisors Private Limited Full timeWork closely & jointly with Bancassurance channel partner to achieve Targets.Support channel partner in delivering higher levels of productivity and facilitate the process of Submission to Issuance within mutually agreed timelines. Effectively manage channel partner expectations & improve the quality of Relationship Management to build a mutually benefiting...
-
Customer Care Executive
4 days ago
Ernakulam, India Dynamed health care Full time1. Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Adhere and follow on agreed KPI/Targets 5. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue...
-
Customer Care Executive
2 days ago
Ernakulam, India Dynamed health care Full time1. Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Adhere and follow on agreed KPI/Targets 5. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue...