Associate - Amenities Services

1 month ago

Bengaluru, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Qualification**:
**Work Experience**:

- 10 to 12 years

**Keys skills**:

- Excellent written and oral communication skills
- The ability to work independently
- Strong analytical and numerical skills
- Sound Knowledge of MS office
- Food and beverage knowledge
- Develop menus, programs and concepts with the caterer for deployment in the cafeteria.

To ensure the highest level of customer satisfaction, service excellence and operational effectiveness through the professional, competent, knowledgeable and complete management and control over region’s business and employee foodservice activities and related programs

ROLE:

- Management and supervision of contract staff in the cafeterias and pantries.
- Management and coordination of catering activities
- Track and manage service metrics, MIS and reports
- Management and supervision of business risk, Controls and governance
- Marketing and merchandising skills
- Management and supervision of supplier’s performance against contractual expectations.
- Meeting with suppliers, building a professional relationship.
- Monitor and analyse KPI’s.
- Coordinate with facilities to ensure proper sanitation levels are maintained.
- Ensure all equipment and serving areas are kept in proper working condition.
- Interpret such data, identifying opportunities for efficiency, consolidation and cost savings.
- Budget development and management.
- Undertake market reviews and benchmarking exercises to ensure activities continue to be competitive while taking into account the specific service and quality requirements.
- Liaise with the construction team on relevant projects.
- Work with Sourcing on new agreements with suppliers.
- Optimize the relationship between suppliers and JPMC. Develop a win-win relationship.
- A high degree of interpersonal skills, tact and diplomacy are required. This position will provide the interface between the supplier and the internal customer.

REQUIREMENTS/SKILLS NEEDED:

- Strong client focus
- Good People Skills
- Influencing personality
- Excellent communication skills both verbal and written
- 7-11 years recent and relevant foodservice experience
- Ability to develop long term program strategies
- Need to work in flexible shifts as per business requirement
- Multitasking capability

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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