Guest Relation Executive

2 weeks ago


Faridabad, India ADAEXPERIENCE INDIA PVT LTD Full time

**JOB RESPONSIBILITIES**:

- Actively approach the guests during check-in and brief the guests on the engagement activities available in the resort
- Respond to any questions, needs and desires of guests related to gaming activities
- Accompany guests for the gaming site visit and introduce them with site operations team
- Promote all gaming activities and programs offered
- Make suitable paid gaming packages for the guests and generate revenue for site
- Coordinate and manage communication between guests and operational staff
- Expect and react promptly to guests’ requirements and inquires
- Oversee and coordinate with the guest engaged in the gaming activities and follow up with guests to ensure their participation have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Ensure positive feedback from guest on engagement and maintain every guest feedback in records
- Tracking sales goals and ensuring management reporting as instructed
- Your working hours will include evenings and weekends

You will work in indoor & outdoors in all weather conditions

**Salary**: ₹8,086.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)

Work Location: One location

**Speak with the employer**
+91 9289882777



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