Tellecaller
2 weeks ago
About us
Over decades, the journey that began from the by-lanes of Chandni Chowk (Delhi, India), has evolved into an unmatched legacy. Since 1951, KK Jewels has been synonymous with exceptional artistry and innovations, bringing to the for-front a stunning array of designs for its privileged clientele. Today KK Jewels has set a benchmark in jewellery trade and stands for being contemporary yet classic, having an enviable inventory, never compromising in quality and offering an extraordinary service
Trust, originality, aesthetics are the basic essence that defines every aspect of KK Jewels.
**Job Title**: Telecaller - Jewelry Industry
**Location**: Kishanpole Bazar
**Job Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to potential and existing customers to promote and sell jewelry products.
- Explain product details, benefits, and features to customers effectively.
- Address customer inquiries, resolve issues, and provide accurate information about the products.
- Build and maintain strong customer relationships to encourage repeat business.
- Follow up on customer leads and ensure timely closure of sales.
- Meet daily/weekly/monthly call targets and sales goals.
- Keep a detailed record of all customer interactions, feedback, and sales outcomes.
- Collaborate with the sales and marketing team to enhance outreach strategies.
- Stay updated on new product launches and industry trends.
**Requirements**:
- High school diploma or equivalent; bachelor's degree in any field is a plus.
- Proven experience in telecalling, customer service, or sales (experience in the jewelry industry is an advantage).
- Strong verbal communication and interpersonal skills.
- Persuasive, customer-focused, and results-driven.
- Basic knowledge of jewelry products or a willingness to learn.
- Ability to handle customer queries and provide excellent service.
- Comfortable working with CRM systems and basic computer skills.
- Ability to work in a team and independently with mínimal supervision.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Are you a fresher
Work Location: In person
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