Customer Support Representative
3 weeks ago
**Position: International Customer Support Executive for E-Commerce Platform**
***
**Salary: Up to ₹35000**
**Responsibilities**:
- **Handle inbound and outbound calls from international customers.**:
- **Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.**:
- **Communicate effectively in English, demonstrating excellent verbal and written skills.**:
- **Collaborate with cross-functional teams to meet service level agreements (SLAs).**:
- **Maintain accurate records of interactions and follow established processes.**
**Qualifications**:
- **Bachelor’s degree (UG/Grads) preferred.**:
- **Minimum 6 months of experience in international voice process or customer support.**:
- **Strong communication skills, active listening, and problem-solving abilities.**:
- **Ability to work in a dynamic environment and adapt to changing priorities.**
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- International voice process: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9110452761
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