Dispatch Executive @ Bavla
1 day ago
**Experiance**: 3-8 Years
**Key Responsibilities**:
- Coordinate and dispatch vehicles or delivery teams to ensure on-time deliveries.
- Maintain accurate records of all deliveries, including tracking numbers, routes, and delivery times.
- Communicate with drivers, customers, and other departments to provide updates on delivery statuses.
- Monitor delivery schedules and resolve any potential delays or issues in a timely manner.
- Ensure compliance with safety and transportation regulations and company policies.
- Maintain and update inventory records and documentation related to shipments and dispatch.
- Supervise or assist drivers in following safe driving practices and maintaining vehicle condition.
- Resolve issues such as missing shipments, damaged goods, or scheduling conflicts.
- Prepare and review delivery schedules, making adjustments as necessary to meet customer demands.
- Handle customer inquiries and complaints regarding deliveries, providing solutions to maintain customer satisfaction.
- Collaborate with warehouse staff to ensure smooth loading and unloading of materials.
- Prepare and submit reports regarding dispatch activities to the Dispatch Supervisor or Logistics Manager.
- Track and evaluate performance metrics such as on-time deliveries, fuel efficiency, and driver performance.
**Skills and Qualifications**:
- **Education**: High school diploma or equivalent. A degree in logistics, transportation, or related field is a plus.
- **Experience**: Previous experience in dispatch, logistics, transportation, or customer service preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Ability to work well under pressure and in a fast-paced environment.
- Good problem-solving abilities and decision-making skills.
- Knowledge of safety regulations and logistics procedures.
- Familiarity with dispatching software or systems.
- Ability to work flexible hours, including evenings or weekends, if required.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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