German Language Expert
4 weeks ago
Roles & Responsibilities
- German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
- Translate mails form German to English and English to German.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and handling customers' needs.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Supervise account representatives to ensure sales increase.
- Coordination with client and internal department on call or or by mail and resolve queries.
- Report on the status of accounts and transactions.
- Follow up with client regarding payment.
**Requirements**:
- German B2 level mandatory.
- Proven work experience as a German Language Expert
- Business acumen with a problem-solving attitude.
- Understanding of MS Office and CRM software
- Exceptional customer service skills.
**Salary**: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
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