Business Systems Analysis Associate ind

5 months ago


Bengaluru, India Aditi Consulting - India Staffing Full time

**Description**:
Job summary
Administration and Maintenance of current RPAs, including working with business users to understand how the RPAs work
T1 support for any issues with RPAs
Troubleshooting and resolving data issues with current RPAs, using BluePrism, SharePoint, ServiceNow and Smartsheet
Work with business users to understand their business processes to identify opportunities for RPA automation.
Define requirements for our RPA solutions and work with Program Manager to develop initial architecture and feasibility of RPA solutions that meet the needs of the business unit.
Develop and maintain documentation of RPA solutions (i.e., Process Design Documents, PDDs), including process flows and final process designs used in production management.
Collaborate with cross functional teams, including technology process owners and project managers to ensure successful implementation of RPA solutions.
Work with the Program Manager in process production scheduling, deployment and management of processes
Work with the Development team in providing details, direction, and scheduling of projects
Define the benchmarks of the process in their As-Is state and compare against the RPA solution

**Requirements**:
Experience with Smartsheet, ServiceNow and SharePoint
Knowledge of BluePrism, UiPath
Experience with AI chatbots
Strong interpersonal and communication skills with the ability to effectively communicate with stakeholders at all levels of the organization.
Excellent analytical and creative problem-solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Highly self-motivated
Ability to effectively prioritize and execute tasks while under pressure.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.


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