Facilities Coordinator

3 weeks ago

Gurugram Haryana, India JLL Full time

JLL supports the Whole You, personally and professionally.

Job Description - Facilities Coordinator

Corporate Receptionist
Integrated Facilities Management - Workplace Dynamics

**What this job involves**:
Building great impressions and experience
You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
Keeping a well-oiled workplace
Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience. You’ll be trained to follow escalation and incident reporting procedures and comply with the firm’s safety guidelines and strategies.
Your responsibilities also include but are not limited to booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

**Sound like you? To apply, you need to be**:
Knowledgeable and experienced
You should have at least 24 months of experience in a corporate environment, particularly in reception. An experience in facilities, property management, hospitality or related field is ideal will go a long way.
A positive thinker and strong communicator
Are you a confident, energetic and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well as superb written and spoken English communication skills.
Organisational and professional
**What we can do for you**: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

**Job deliveries**:
Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Ensuring complete visitor management system, the last-minute visitors are guided to do a self-checking with self-check in kiosk system.
Updation on Serraview for new joiner’s seat allocation and the assigned seat for new joiners is ready with the desk name tag & pedestal unit’s availability for issuance.
Ensure visitor badges/temporary card & new joiners access card is made timely.
Daily reconciliation of all Access cards and paper badges issued from reception.
Ensuring the reception cleanness, upkeep, floral arrangement, and office horticulture is well maintained.
Ensuring of all the end to end internal/external client visit/meeting support requests are well taken care with the required support.
Making follow-ups for all the vendor/landlord invoices to ensure the regular invoices are processed for billing and an invoice tracker is maintained.
Ensure the office internal events end to end requests for birthday, decoration, farewell, team celebration & other common carnivals are arranged timely with the required support.
Ensure all the In & Out courier services are taken care as per the process without any interruption and the relevant records are maintained in register entry.
Any legal letter/notice/couriers which are addressed on the office address, immediately required to be brought into the notice of site manager & workplace manager
Assisting the clearance support on custom holding shipments.
Ordering, Tracking & maintaining the office stationery, books & periodicals deliveries.
Ensuring the help-in ticketing closure & business card requests are processed timely.
Ensuring the background check & medical test reports are maintained for all the food handlers’ staff.
Managing the café entire operations with the coordination of food supplier for timely delivery & serving preparedness for breakfast, lunch and evening snacks services.
Ensuring the weekly food menu & food tasting feedbacks are recorded on the portal.
Arranging the meetings with caterer and ensuring the MOMs are recorded.
Ordering & Managing the complete consumables/beverage requirements for Café, pantry, vending machine, Juice counter, fruit & Ice cream supplies are timely delivered and available.
Ensure the cleanness & upkeep of ladies washrooms with the required amenities.
Ensuring kitchen & pantry equipments/items inventory are reconciled on weekly basis & report is submitted.
Ordering the stationary & printing ite

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