Fresher Customer Care
6 months ago
Provide accurate information about our products or services to customers.
- Assist customers in navigating our website and using our online platforms.
- Document and update customer records in the company database.
- Collaborate with other team members to ensure seamless customer experiences.
- Identify and escalate priority issues to the appropriate channels.
- Uphold a positive and empathetic attitude while interacting with customers.
- Follow company policies and procedures to maintain a high standard of service.
**Job Types**: Full-time, Fresher
**Salary**: ₹11,000.00 - ₹13,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (required)
Work Location: In person
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