Collection Executive
2 months ago
Job Title: Debt Collection Agent and Team Lead
No of Positions:
**Team Lead - 1**
**Agent - 2**
**Job Description for Agent** - To call establishment first and attempt to recover the debt owed by the borrower. If not able to contact borrower over the phone, then must visit shop establishments and collect the debt they owe to client(s)
**Job Description for Team Lead**:
- Manage Data allocation to agents efficiently.
Manage Agents Performance - Set targets and track performance on regular basis.
Motivate agents to help meet their targets and provide additional training/coaching if needed.
Share daily Mid-day and EOD report to reporting Manager.
Close at-least 70% of the target given on weekly basis before end of Business on Friday.
Work on Saturday if needed to meet the Target.
**Job Type: Agent Level**:
**Team Lead -** Full-time
**Salary**:
**Agents -** ₹9,000.00 - ₹11,000.00 per month/ Quarterly increment based on performance.
**Team Lead-** ₹10,000.00 - ₹12,000.00 per month/ Quarterly increment based on performance.
**Agents -** Must have: Relevant Experience: 6 months to 2 yrs OR
If no Experience, should be DRA CERITIFIED.
**Team Lead** - Relevant Experience: 1 yr to 3 yrs and should be DRA CERITIFIED
Supporting documents about experience or DRA should be submitted during onboarding.
Languages:
Speak/Read/Write - English
Speak/Read/Write - Malayalam
Speak - Hindi (Optional)
Please send your profile with contact number so we can get back ASAP.
**Job Types**: Full-time, Part-time, Freelance
**Salary**: From ₹110,000.00 per year
Schedule:
- Day shift
COVID-19 considerations:
All Field executives are required to wear masks while meeting customers to safeguard themselves and the customers from any possible infections.
Maintain a distance of at-least 2 feet while talking to the customers.
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Malayalam, English (preferred)
License/Certification:
- DRA Certificate (preferred)
Application Deadline: 23/02/2023
Expected Start Date: 22/02/2023
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