Customer Service

6 months ago


Bengaluru Karnataka, India Andor tech India Pvt Ltd Full time

Customer Service Representative

**Duties**:

- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to maximize customer satisfaction and company revenue
- Analyze customer needs and provide appropriate solutions or recommendations
- Accurately enter and update customer information in the database
- Maintain a high level of product knowledge to effectively address customer inquiries
- Handle customer complaints and resolve issues to ensure customer retention
- Follow company policies and procedures to ensure consistent service delivery
- Collaborate with other team members to achieve departmental goals

**Skills**:

- Excellent verbal and written communication skills in English
- Strong phone etiquette and active listening skills
- Ability to communicate effectively with customers from diverse backgrounds
- Bilingual proficiency in English and Spanish is a plus
- Multilingual skills are highly desirable
- Strong data entry skills with attention to detail and accuracy

If you are a motivated individual with excellent communication skills, we want to hear from you Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, or skills required. Other duties may be assigned based on business needs.

**Salary**: From ₹20,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Bengaluru, Karnataka (required)

Ability to Relocate:

- Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person



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