Associate - Retail Operations

1 month ago


Bengaluru Karnataka, India Fidelity International Full time

About the Opportunity

**Job Type**: Permanent

Application Deadline: 12 April 2024

**Job Description**:
Title Associate Retail Operations

Department Retail Operations - RRT CFT

Location Bangalore

Level Operational Processing-1

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.

About your team

Re-reg and transfer is responsible to bring the holdings of client from other plan manager and invest the same in the client’s account or vice versa.

About your role

The role of the Process Associate is to gain a detailed understanding of the process, conduct trainings, drive initiatives, take part in projects, maintain team MI, perform quality checks, keep an accurate record of the checks, identify issues and participate in discussions to agree actions to resolve issues identified

About you
- Should be able to manage process escalations on their own
- Ability to process large volatile volumes to deadlines, whilst maintaining high standards of accuracy
- Strong attention to detail and excellent communication skills
- Self - motivated and flexible with the ability to work in offshore shifts
- Work towards achieving the relevant competency model for the role
- Flexible to handle any ad-hoc business requirements.
- Proactive approach to problem solving and service improvement

Feel rewarded



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