Operations Associate
4 weeks ago
**About Cantilever Labs**:
**Overview of the role**:
We are looking for a passionate and experienced Operations Associate to join our team Your responsibilities will include:
- Overseeing the day-to-day operations of our project at a partner college.
- Being the eyes and ears of our organisation on the ground, ensuring that the program runs smoothly and that students and mentors have a positive experience with Cantilever Labs.
- Working closely with administrators at the college and our mentors to identify areas for improvement and implement solutions that enhance our users' experience.
- Coordinating with mentors to ensure that classes are set up and run smoothly
- Collecting feedback from students and college administration about their experiences using our platform and incorporating that feedback into our product development process
- Providing technical support to mentors and students as needed to ensure they have a positive experience using our platform
- The Unknown: We are a fast-paced start-up looking to grow leaps and bounds You will be a key member of the team and will get to learn and explore as we grow.
**Prerequisites**:
- Experience working in a university collaboration or ed-tech start-up preferred
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks simultaneously
- Comfortable working on-site at the partner college and building strong relationships with college staff and students
- Engineering or MCA Degree
**What we provide**:
- Competitive salary
- Amazing work culture
- Learning opportunities
**Job Location**:
- Chandigarh
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (required)
Work Location: One location
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