Customer Care Executive

3 weeks ago

New Rajendra Nagar Raipur Chhattisgarh, India PLACEMENT SERVICE Full time

**Job Overview**:
**Key Responsibilities**:

- Oversee the daily operations of the store, ensuring operational excellence.
- Develop and implement strategies to enhance sales, customer satisfaction, and store profitability.
- Lead, train, and motivate the retail team to achieve sales targets and provide exceptional customer service.
- Manage inventory levels and ensure timely restocking of products.
- Oversee visual merchandising, ensuring the store is attractive, organized, and aligned with our brand image.
- Handle customer inquiries and resolve any issues or complaints to maintain high customer satisfaction.
- Develop and maintain relationships with key clients, including architects and interior designers.
- Ensure compliance with health and safety regulations.
- Prepare and analyze reports on sales performance, inventory, and other key metrics.
- Collaborate with the marketing team to implement promotional activities and events.
- Manage and oversee the financial aspects of the store, including budgeting and expense control.

**Qualifications**:

- Bachelor's degree in Business Administration, Retail Management, or related field.
- Proven experience as a Retail Store Manager or similar role, preferably in home furnishings or interior solutions.
- Strong leadership and team management skills.
- Excellent communication, customer service, and interpersonal skills.
- Ability to work flexibly, including weekends and holidays, as required.
- Knowledge of interior design trends and products is an advantage.

**Salary**: ₹25,000.00 - ₹50,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Ability to commute/relocate:
**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 years (required)

**Language**:

- English (required)

**Speak with the employer**
** +91 7225070721
**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Rotational shift
- Weekend availability
- Weekend only

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 2 years (required)
- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- New Rajendra Nagar, Raipur, Chhattisgarh (required)

Ability to Relocate:

- New Rajendra Nagar, Raipur, Chhattisgarh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7225070721

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