Customer Care Executive

2 months ago


Raipur Chhattisgarh, India Salgem Infoigy Tech. Pvt. Ltd. Full time

**Key Responsibilities**
- Respond promptly and professionally to customer inquiries, complaints, and feedback.
- Provide accurate information about products, services, and company policies.
- Assist customers in placing orders, tracking shipments, and processing returns or exchanges.
- Investigate and resolve customer complaints and issues effectively and efficiently.
- Escalate complex problems to the appropriate department or supervisor for swift resolution.
- Follow up with customers to ensure that their concerns have been addressed satisfactorily.
- Provide basic technical support to customers encountering difficulties with products or services.
- Troubleshoot common issues and guide customers through troubleshooting steps.
- Document technical inquiries and solutions for future reference and training purposes.
- Maintain accurate records of customer interactions, including details of inquiries, complaints, and resolutions.
- Generate regular reports on customer service metrics such as response times, resolution rates, and customer satisfaction scores.
- Stay up-to-date with product knowledge, pricing, and promotional offers.
- Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism.

Qualification:

- Proactively engage with customers to gather feedback and foster loyalty.
- Proficient communication skills in both English and Hindi (additional proficiency in local languages is advantageous).
- Robust interpersonal skills with a customer-centric approach.
- Demonstrated problem-solving abilities and a proactive willingness to learn and adapt.
- Previous experience in customer service or a related field is beneficial but not obligatory.
- Bachelor’s degree or equivalent qualification is preferred.

**Salary**: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Raipur, Chhattisgarh (required)

Ability to Relocate:

- Raipur, Chhattisgarh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7349541566



  • Raipur, Chhattisgarh, India PMG Placement Full time

    Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Raipur, Chhattisgarh, India Plus Care International Private Limited Full time

    **Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance...


  • Raipur, India Jobspedia solutions Full time

    We are hiring Customer Care Executive on urgent basis for Raipur. Salary - 12K-14K Location - Shankar Nagar Raipur CG Experience - 1+year in tele-calling/Customer support Qualification - Graduate Must contact on 7987332170 Immediate joiner will be preferable **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹14,000.00 per...

  • Customer Care Officer

    2 months ago


    Raipur, India Take care raipur services Full time

    We are reputated authorized service center for company HAIER And DAIKIN, we want to requte post for Customer Care Officer for CRM operation also need to communicate with engineers and customer. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly...


  • Raipur, India Jobspedia Solutions Full time

    We are hiring Customer care Executive on urgent basis for Raipur tattibandh location. Immediate joiner will be preferable Salary - 20K-25K Qualification - Graduation Experience - 3+ years **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Raipur, Chhattisgarh:...


  • Raipur, India PMG Placement Full time

    Job Title: Customer care Executive Location: Raipur CG Qualification: Graduate Experience: 0 to 1 Year **Salary**: 8000/- to 10000/- PM Job Duties: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts...


  • Shankar Nagar, Raipur, Chhattisgarh, India The Photo Wardrobe Full time

    The Photo Wardrobe is a premium destination wedding photography and filming company based in Raipur and Pune. we have been in business for the past six years and doing predominant business in the industry. we are looking for customer relationship executives who are having - Positive Attitude - Good communication in English, Hindi, - Two years of customer...


  • Raipur, Chhattisgarh, India BMW Munich Motors Full time

    Handling clients, regular follow-ups of the clients. Maintaining healthy relations with the client. Communicating with existing clients on calls & fixing appointments. Making welcome calls to the clients in order to impart all the relevant information related to them. Understanding the customer's interest while sharing their feedback **Benefits**: -...


  • Raipur, India RAS BEAUTY PVT LTD Full time

    Provide accurate and comprehensive information about our products, services, promotions, and company policies. - Address customer concerns, complaints, and escalations with empathy and problem-solving skills to ensure customer satisfaction. - Proactively identify and resolve customer issues, striving for first-contact resolution whenever possible. - Maintain...

  • Sales Executive

    1 month ago


    Raipur, Chhattisgarh, India CHYAWAN AYURVEDA HEALTH CARE PRIVATE LIMITED Full time

    **Company Description** Shri Chyawan Ayurveda is a healthcare company established in 2018 with a focus on promoting employment, self-employment, and affordable health services in India. The company aims to provide the best medicine for health services and support the Indian economy. Shri Chyawan Ayurveda Health Care Private Limited, a subsidiary of Shri...


  • Raipur, India Turiyam Consultancy Full time

    Designation - Customer Care Executive for International Process Salary Job Location : Jaipur,Rajasthan (Work from office) - Excellent communication skills in English - Minimum qualification - Undergraduate/Graduate - Freshers will be considered - Should be comfortable in rotational shifts/week offs - Should be available for immediate joining **Job...


  • Raipur, India RS Consultants Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Raipur, Chhattisgarh, India BLUECHIP JOBS PRIVATE LTD Full time

    **KEY RESPONSBILITIES**: - Ability to establish strong client relationship - Ability to handle disputes - In this role you are required to solve routine problems, largely through precedent and referral to general guidelines - Your expected interactions are within your own team and direct supervisor - You will be provided detailed to moderate level of...


  • Raipur, Chhattisgarh, India Jaika Automobiles Pvt. Ltd Full time

    Must have experience of Tellycalling **Job Types**: फ़ुल-टाइम, स्थायी **Salary**: ₹12,000.00 - ₹20,000.00 per month Ability to Commute: - Raipur, Chhattisgarh (required) Ability to Relocate: - Raipur, Chhattisgarh: Relocate before starting work (required) Work Location: In person


  • Raipur, India gayakwad job consultancy Full time

    3 male fresher / experienced smart customer care associate ka requirement hai. qualification -Diploma /BE /B-TECH Civil engineering. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Raipur, Chhattisgarh:...


  • Raipur, Chhattisgarh, India Deepija Telecom Full time

    **Customer Success Executive**: **Location - Raipur**: **Experience: 0-1 yr**: **No of Openings: 2**: **Job Role**: The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, Development) to ensure that we are providing an amazing service experiences...


  • Raipur, Chhattisgarh, India Zodiac Solutions Full time

    **Position Title - CUSTOMER RELATIONSHIP EXECUTIVE**: - **Division / Department - SALES**: - **EDUCATIONAL QUALIFICATIONS - Any graduate from any stream**: - **Only for Female** **KEY RESPONSBILITIES** Maintain good business relationship with our valuable Customers, Sales persons, other departments. Assisting Sales team to achieve target on bringing...


  • Raipur, Chhattisgarh, India CHYAWAN AYURVEDA HEALTH CARE PRIVATE LIMITED Full time

    Job Description: We are seeking enthusiastic and customer-focused individuals to join our dynamic team as Call Center Executives. As a Call Center Executive, you will be responsible for handling inbound and outbound calls to assist customers with their inquiries, resolve issues, and provide exceptional service. **Responsibilities**: Answering and managing...


  • Raipur, Chhattisgarh, India Great find recruitment Full time

    Position - Customer Relationship Executive Preference - Female Meeting With Architectures & Interior Designers Handling B2B Sales Experiences-3 yrs+ Salary**-28,000** Call- 9111092638 Close Co-ordination with Brokers and Insurance Companies for successful management of Corporate Clients. First level scrutiny of the claim documents. Handling Online,...


  • Raipur, India Addhyann Full time

    We require experienced Tele Callers for the sales and pitching of FINANCIAL PRODUCTS to customers. Having maximum one or two years of experience in client handlining BPO Experience, tele calling, strong communication skill, zeal to convince customers over tele communication. Required minimum graduate with good communication skills in Hindi and...