Delivery Project Executive

6 months ago

Mumbai Maharashtra, India IBM Full time

Introduction

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management.

Your Role and Responsibilities

Who you are:

- Manages and oversees large, long range, or multiple complex projects.
- Develops project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives.
- Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation.
- Provides leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management and issue management.

What you’ll do:

- Should have extensive experience in managing and leading Account and support Projects.
- Responsible for successful delivery of on-going Support and Transition programs.
- Manages client engagements, ensuring delivery of solutions for complex IT, business and client requirements.
- Well versed with the Next Gen AMS processes and should have experience of managing Support projects, improving productivity, tickets reduction.
- Good understanding of ITSM processes and able to guide team.
- Ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
- Works with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
- Provides account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
- Manages contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
- Manages resources and coordinate client resources to deliver services and solutions to support the client organization.
- Responsible identifying growth opportunities and contract profitability. Owns quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance.

Required Technical and Professional Expertise
- Education Qualification - MCS/BE/Btech/MBA,

Preferred Technical and Professional Expertise
- Having Techno function knowledge.
- Project experience in Financial service and Mobile
- App development will be added advantage.

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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