Operation Executive

3 months ago


Borivali Mumbai Maharashtra, India Kowork The WorkSpace Full time

Job Description: Operations Executive

Position: Operations Executive

Location: Borivali W

Department: Operations

**Key Responsibilities**:
1. Customer Handling:

- Act as the first point of contact for customers, handling inquiries and providing information about products/services.
- Resolve customer issues and escalate complex cases to the appropriate team.

2. Documentation:

- Prepare, maintain, and update all operational documents such as delivery notes, purchase orders, and service contracts.
- Ensure accurate filing and record-keeping of all relevant documents.
- Assist in preparing reports for management as required.

3. Invoice and Quotation Making:

- Generate and issue accurate invoices based on client transactions.
- Prepare and send out quotations as requested by clients or management.
- Ensure all invoices and quotations are consistent with company policies.
- Maintain an organized inbox and ensure timely follow-up on pending matters.

5. Front Desk & Call Handling:

- Attend incoming calls, redirect them to the concerned departments, and handle customer queries.
- Welcome visitors and provide assistance at the front desk.
- Ensure effective communication flow between departments and customers.

Qualifications & Skills:

- Bachelor's degree in Business Administration, Commerce, or related field.
- Prior experience in a similar role is preferred.
- Proficient in MS Office (Word, Excel, PowerPoint) and basic accounting software.
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking skills.
- Attention to detail and accuracy in handling documentation and invoices.
- Ability to handle high-pressure situations with professionalism.

Other Requirements:

- Ability to work independently as well as in a team.
- Good time management skills and the ability to prioritize tasks.
- Customer-focused mindset.

Pay: ₹250,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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