Telesales Executive
1 month ago
A **Telesales Executive** is responsible for promoting and selling products or services over the phone. Their role involves a combination of customer outreach, relationship-building, and sales-driven objectives. Below is a typical job description for a Telesales Executive:
**Job Description**:
**Key Responsibilities**:
- **Sales**:
- Make outbound calls to potential customers, qualify leads, and promote products or services.
- Identify opportunities for upselling or cross-selling to existing customers.
- Meet or exceed daily, weekly, or monthly sales targets.
- **Customer Engagement**:
- Build and maintain relationships with new and existing customers through regular calls.
- Address customer inquiries, resolve issues, and provide product information.
- Follow-up with leads or customers to ensure satisfaction and retain business.
- **Database Management**:
- Maintain accurate and up-to-date customer records in the CRM system.
- Track and document calls, sales, and customer feedback.
- **Market Research**:
- Identify potential market segments and target audiences for new sales.
- Stay informed about competitors' offerings and industry trends.
- **Reporting**:
- Provide regular reports on sales performance, customer feedback, and lead conversion.
- Share insights and suggestions for improving sales strategies with the team or management.
- **Team Collaboration**:
- Work closely with other sales team members to share best practices and strategies.
- Collaborate with marketing teams to help align sales campaigns with promotional efforts.
Pay: ₹10,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- Hindi (required)
- English (preferred)
Work Location: In person
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Telesales Executive
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