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Customer Support
2 weeks ago
**Here's what you'll be doing**:
- **Become a product pro**, providing accurate and helpful solutions.
- **Think on your feet,** troubleshooting technical issues and guiding customers through self-service options.
- **Be a team player,** collaborating with colleagues to ensure seamless customer experiences.
- **Craft clear and concise communications,** leaving a positive impression with every interaction.
- **Be a data detective,** analyzing feedback to improve processes and support experiences.
**We're looking for someone who**:
- **Loves talking to people** and has **exceptional communication skills** (written and verbal).
- **Thinks quickly and creatively** to solve problems under pressure.
- **Embraces technology** and enjoys learning new things.
- **Has a positive attitude** and thrives in a fast-paced environment.
- **Is a team player** with a collaborative spirit.
**Bonus points if you**:
- Have experience in customer service or a related field.
- Are familiar with our industry or products.
- Are multilingual (English, Hindi, etc.)
**We offer**:
- **Competitive salary and benefits package.**:
- **Opportunities for professional development and growth.**:
- **A fun and supportive work environment.**:
- **The chance to make a real difference for our customers.**
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Experience**:
- Blended process: 1 year (required)
**Language**:
- Fluent English (required)
Work Location: In person
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