Customer Support

2 weeks ago


Delhi Delhi, India Innvocon Full time

**Here's what you'll be doing**:

- **Become a product pro**, providing accurate and helpful solutions.
- **Think on your feet,** troubleshooting technical issues and guiding customers through self-service options.
- **Be a team player,** collaborating with colleagues to ensure seamless customer experiences.
- **Craft clear and concise communications,** leaving a positive impression with every interaction.
- **Be a data detective,** analyzing feedback to improve processes and support experiences.

**We're looking for someone who**:

- **Loves talking to people** and has **exceptional communication skills** (written and verbal).
- **Thinks quickly and creatively** to solve problems under pressure.
- **Embraces technology** and enjoys learning new things.
- **Has a positive attitude** and thrives in a fast-paced environment.
- **Is a team player** with a collaborative spirit.

**Bonus points if you**:

- Have experience in customer service or a related field.
- Are familiar with our industry or products.
- Are multilingual (English, Hindi, etc.)

**We offer**:

- **Competitive salary and benefits package.**:

- **Opportunities for professional development and growth.**:

- **A fun and supportive work environment.**:

- **The chance to make a real difference for our customers.**

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Experience**:

- Blended process: 1 year (required)

**Language**:

- Fluent English (required)

Work Location: In person



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