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Voice & Accent Trainer
2 weeks ago
HIRING FOR VOICE & ACCENT TRAINER
EDUCATION & EXPERIENCE REQUIRED:
Minimum 2-7 yrs exp on papers as V&A Trainer for US Market
Providing training to New Hires on V&A, Soft Skills & Culture
ROLES & RESPONSBILITIES:
Minimum 2-7 yrs exp on papers as V&A Trainer for US Market
Providing training to New Hires on V&A, Soft Skills & Culture
Conduct NHT training sessions for new hires
Conduct training sessions for new and current processes
Conducting Refreshers
Process Knowledge & certification
Training Standardization
Any New Initiative
Demonstrating innovation in training by carrying floor requirement into classroom training
Maintaining Data and MIS as per training requirement
Supports intra & inter function collaboration
Proactively best practices ideas from across locations to add value
Contributes to process improvements and innovation in the training function
Conducts Need analysis and shares feedback with stakeholders
Meeting the monthly Conversion & Effectiveness targets
Ensure successful execution of training needs
Measure program training effectiveness
Send reports/MIS to the Operations team on the progress/pending status of activities
Review content at regular intervals to ensure all updates are incorporated
Participate in Internal & External Calibrations
Conduct refresher trainings based on TNI
Manage Knowledge Check for New Hires & Production Staff
Consistent alignment with operations by auditing calls, understanding needs, conducting refresher training
Work from office - 5 days working, both side cabs one time meal.
**Salary**: ₹500,000.00 - ₹660,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Teaching: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9205959866
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