Bdts Payment Tph Role with Leading Bank

4 days ago


Mumbai, India Skillventory Full time

**BDTS Payment TPH Role with Leading Bank**:

- From 8 to 13 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbai, Mumbai Suburban, Navi Mumbaior

**Roles and Responsibilities**

Key Responsibilities:

- Manage production technical support for issues logged by user and other customer support units
- Stakeholder management within different business units etc.
- Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technical
- analysis of complex issues
- Periodic review of systems and interfaces and document all these in KDB (knowledge database).
- Performing analysis of tickets and repeated incidents raised and work on reducing repeated tickets andincidentsKey Competencies / skill set:

- Team management experience in production support is must.
- Should have tech knowledge and hands on experience.
- Functional knowledge of payments processing is must- Experience of 8+ years in payments domain which should also include experience in business
- interaction and business stake holder management. with minimum 6 years in production support inBFSI environment.**Location**:

- Santacruz, Mumbai- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- Team ManagementCustomer SupportImpact AnalysisTechnical SupportProduction ManagementTechnical AnalysisProduction SupportStakeholder ManagementEducation
- UG:_B.Tech/B.E. in Any Specialization,BCA in Any Specialization,B.Sc in Any Specialization

**Company Profile**:
SKILLVENTORY

**A Leading RPO**
- Recruiter Name:_Siddharth Bhopte
- Contact Company:_SKILLVENTORY
- Telephone:_8871887333



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