Telesales Agent

**Telesales **Goals of a telesales representative include:

- Using the data provided by telemarketing representatives to pursue promising leads with persuasion and persistence
- Converting difficult leads into customers
- Cutting costs per sales while increasing conversion rates by reducing travel expenses and number of field representatives
- Helping to reduce the number of people on the sales team
- Cold calling and helping to reduce negative reaction from leads
- Providing brand recognition by leaving buyers with an excellent impression of a company through effective customer relations, empathy and effective.

**Responsibilities**:

- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.

**Requirements**:

- 1+ years of experience as a telecaller or any similar role.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
- Having done B.Sc/BA will be an advantage.

**Salary**: ₹14,900.00 - ₹22,900.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Mohali, Punjab (required)

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9882273737