Trainee - Customer Service
2 months ago
Responsible for initiating sales calls to prospective or current clients
- Supervise accounts daily to retain existing relationships
- Responsible for price and service negotiation with customers and carriers
- Uphold rapport with clients and prospects
- Responsible for offering quotes to current and prospective clients
- Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
- Carry out research to identify companies not currently doing business with the organization
- Build relationships and sell to clients through phone or one-on-one.
- Maintain relationships with carriers and customers.
- Solve customer and carrier problems and help resolve issues.
- Track and trace shipments as required
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,350.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
COVID-19 considerations:
Following Covid Appropriate Behaviour at Workplace
Ability to commute/relocate:
- Guindy, Chennai - 600032, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Master's (preferred)
**Language**:
- English (required)
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