![Rigo International](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive
2 weeks ago
We are looking for an experienced Customer Care Executive for our Online Fashion Brand.
1. Confirming orders over call or whatsapp
2. Processing Shopify Store orders through Shopify and logistics panels
3. Ensuring Timely pickups and deliveries
4. NDR Calls and Coordination with Logistic partners
5. Managing Customer Queries on all platforms like Facebook, Instagram, Whatsapp, Call etc
Looking for someone who have prior experience in similar role
Good Command over English and Hindi is a Must
MS Excel knowledge is a plus
Pay: ₹13,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Ability to commute/relocate:
- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: One location
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